Whether you’d like to explore Tradies Insurance Australia options, request a quote, or learn more about our referral services, we’re here to assist. You can start your enquiry online and request a referral to a participating insurance broker to discuss your requirements and, where applicable, available options.
We also value your feedback and suggestions - they help us continually improve the Tradies Insurance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments or complaints about our website or referral service, please use our online contact form so we can direct your enquiry to the appropriate department.
If your enquiry relates to a quote, application status, existing insurance policy or loan, repayment, claim, approval decision or another matter being handled by a broker, lender, insurer or other provider, you should contact that business directly. We do not make lending or insurance decisions and do not have access to participating brokers’ or providers’ application, policy, loan or claims systems.
If you previously submitted an enquiry through this website and need assistance identifying or contacting the broker or provider to whom your enquiry was referred, you may contact us and we will check our referral records. Where appropriate, we can also forward your request to the relevant participating broker or provider so they can respond to you directly.
Please do not include sensitive personal or financial information in the contact form, such as passwords, banking details, credit card details, Tax File Numbers, identification documents or other information that is not necessary for us to identify your original enquiry.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
f you are not satisfied with our response, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint. AFCA is an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request and, where applicable, refer you to a licensed professional.
You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
A recent Federal Court decision involving a construction site injury has put a spotlight on a common but often misunderstood issue for trade businesses: what happens when more than one liability policy appears to cover the same incident. For subcontractors, the case is a reminder that being noted under a head contractor’s project insurance does not automatically mean every policy will respond in the same way, or in the order a business might expect. - read more
The Insurance Council of Australia has submitted its proposed strengthened General Insurance Code of Practice to ASIC, marking an important step in the industry’s push to make key service standards more enforceable. For Australian tradies, the development is worth watching because the proposed code could improve accountability in some areas of insurance while leaving several common trade-related covers outside its scope. - read more
Australia’s sharper focus on crystalline silica is moving beyond the engineered stone ban and into the everyday work of many trade businesses. Cutting, grinding, drilling, chasing, polishing or demolishing materials such as concrete, bricks, pavers, tiles and stone can create respirable dust, and regulators are continuing to emphasise controls, supervision and evidence of safe work practices. - read more
Recent insurance-sector commentary has put cyber risk back on the small business agenda, with attention turning to invoice fraud, email compromise, stolen devices and the way criminals target everyday payment processes. For Australian tradies, this is not just an office problem. Many trade businesses now run quoting, scheduling, banking, supplier accounts and customer communication from a phone, tablet or laptop that travels between the ute, workshop and job site. - read more
Australian tradies face a mix of on-site, business, vehicle, tool and income risks. This guide explains the main types of insurance tradespeople commonly consider and how different cover types may fit together depending on the trade, business structure and work performed. - read more
Income protection insurance is a vital safety net for those who earn their livelihood through skilled trades. It is designed to replace a portion of your income if you're unable to work due to illness or injury, ensuring that you can meet your financial obligations while you recover. This type of insurance provides peace of mind, knowing that even if the unexpected happens, your bills can still be paid and your lifestyle maintained. - read more
Tools and equipment insurance can help Australian tradies protect portable tools, machinery and work gear against events such as theft, accidental damage, fire or other insured loss, depending on the policy. This guide explains what cover may include, common exclusions, storage conditions and how claims are often assessed. - read more
Commercial vehicle insurance is designed for vehicles used in trade or business activities. For Australian tradies who rely on utes, vans, trucks and work vehicles to travel between jobs, carry materials and transport tools, understanding the available cover options can help reduce confusion when comparing policies. - read more
Knowledgebase
Aggregate Limit: The maximum amount an insurer will pay for all covered losses during a policy period.
